Frequently asked questions

Choose a listing, select your dates and guest count, then submit a booking request. No account is needed. Enter your name, email, and phone number, then continue to e-Transfer. Booking details will be emailed to you; check your spam or junk folder too. The team will review it and update you when its status changes.

No. Submitting a request lets Maplewood Apartments review the dates and payment details. Your booking is confirmed only after the request is reviewed and its status is updated.

You can reserve by paying at least 50% of the total by e-Transfer. The remaining balance must be paid within 48 hours. Include the booking reference with your transfer so the payment can be matched to your reservation.

Contact Maplewood Apartments with your booking reference and the change you need. Requests are reviewed individually, and the team will let you know what options are available.

Send us a message from the contact page with a few details about your property and preferred rental arrangement. We’ll follow up with the next steps.

Email tonnyfredfred69@gmail.com. Include your booking reference if you’re asking about an existing request.